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Terms and Conditions

Thanks for using the Crystal & Rox website. When you use our website or place an orderwith Crystal & Rox you agree to our terms and conditions.

Crystal & Rox reserves the rights to change terms and conditions without notice. We cannot always guarantee that the site will always be available.

Links to other websites

Crystal & Rox does not accept any responsibility for the products and information of other websites that may be linked to our website. Crystal & Rox will not be found liable for any loss or damage in connection with any transactions etc. with websites that are linked to our website.

Contract information

Products supplied from the website are supplied by Crystal & Rox Ltd.

The company is registered in England and Wales. The registration number is 07627217.

The registered office is Saleemi Associates, Chartered Accountants, 792 Wickham Road, Croydon, Surrey, CR0 8EA. VAT No: 184 908275

Intellectual property rights

The commercial use of the website in any form is forbidden.

You will not change, re-create, sell, license, or use any of the Crystal & Rox content.


Crystal & Rox is liable if:

There is personal injury or death due to negligence on behalf of Crystal & Rox.

There is fraud due to negligence caused by Crystal & Rox to secure and protect your payment details.

On the other hand we cannot accept responsibility if a third party gains your details by illegally intercepting your personal information whilst you access the website or make an order.

Crystal & Rox does not accept any liabilities concerning loss of data and computer virus infection.

Product information

Crystal & Rox strives to ensure that all colors of products displayed and information relating to them are as accurate as possible.

Be aware that your monitor may display the color slightly differently to the product delivered.

Crystal & Rox prices may change without notice.

Products, colors and their sizes are subject to availability.

If by chance the product you order goes out of stock before it is delivered, you shall be promptly notified and won’t be charged.

Product purchase

Once an order is placed you will receive an “order confirmation” email.

You will be charged when items are dispatched.

Orders cannot be completed if:

  • The product is out of stock
  • Payment cannot be authorized by us
  • Or if there is an inaccuracy within the product information

Customs and Duty

Any shipment of Crystal & Rox goods outside the UK may incur import duties and
taxes. These charges are levied when the shipment reaches the country.

Crystal & Rox has no control regarding these charges and is unable to predict what these charges maybe. Therefore these import duties must be borne by you.

Copyright and trademark

The content of the Crystal & Rox website is subject to copyright laws.

If you wish to download material or print off this site for individuals use, you must acknowledge Crystal & Rox as the source of the material and inform the third party of this. These conditions also apply to them.